Privacy Policy

We collect the contact details you enter, the concerns you select, and any notes or important dates you choose to share. We also keep the provider-created plan, estimated pricing, suggested timeline, delivery status, and staff notes needed to manage the consultation.

Please share only information that is relevant to your consultation. Providing an email address allows a reviewed treatment plan to be sent to you.

Seaport Medspa uses this information to prepare for your consultation, review and edit a treatment plan, follow up about your care, and send the plan you requested. The intake consent is for consultation planning and follow-up, not marketing consent.

We use service providers to host the planner, store its records, and deliver transactional treatment-plan emails. They process information for us to provide those services.

Appointment choices open Square's booking service in a separate site. Information you provide directly to Square is handled under Square's own terms and privacy practices; this planner does not collect payment-card details.

If you choose to use Treatment Preview AI, the photo you select and your approved treatment choices are sent to our AI image service to create an illustration. The service is configured for zero retention on image editing. The planner does not attach the photo or generated illustration to a patient record, place it in public storage, or retain it by default.

The original and illustration remain available in your browser while you use the page. You may remove or replace the photo, reset the experience, or choose to download the labeled illustration to your own device.

We retain consultation and plan records for as long as reasonably needed to support planning, follow-up, record continuity, legal obligations, and legitimate business needs. Finalized plan versions may be preserved so staff can understand what was reviewed or sent.

We use reasonable administrative and technical measures intended to limit access to authorized staff and protect stored information. No internet transmission or storage method can be guaranteed completely secure.

You may ask about, correct, or request deletion of information by emailing hello@seaportmedspa.com. We will respond subject to applicable requirements and records we must or reasonably need to retain.